What Our Clients Say

Omar Nef

Penny Nilsen is an amazing facilitator. She masters the facilitation skill — using it with great precision and empowering others to develop it too.

Naseer Ahmed Alokozai

I’ve had the pleasure of working with Penny Nilsen for both newcomer and staff training over the past few years. The sessions were incredibly well-received and helped participants build confidence in both workplace and everyday communication.

Alaa T

I am happy to have learned from Penny! She is an amazing teacher and coach - she is patient, supportive, and encouraging. She truly cares about her clients and helps them succeed. Highly recommended!

Pinky Bansal

I attended one of Penny Nilsen’s community workshops and found it incredibly helpful. Penny is warm, approachable, and genuinely passionate about what she teaches. She created a welcoming and safe space, which made it easy to participate, ask questions, and share experiences.
The workshop was well organised and very engaging. We worked through case studies, did role plays, and there was a lot of meaningful learning throughout the session. Penny explained everything clearly and used real-life examples that made the content practical and easy to understand. I walked away feeling more confident, informed, and supported.
Penny is an amazing community teacher, and her dedication truly shows in the way she connects with people. I highly recommend her workshops to anyone looking for a supportive, hands-on, and valuable learning experience.

David Ohene-Amoako

She is so engaging and inspires with new ideas

Andre Behrens

Penny is such a positive force in the business community. She’s insightful, encouraging, and always willing to share helpful advice. You can tell she’s passionate about supporting others and lifting people up. I would absolutely recommend her to any business owner.

Merrina Wedewer

Penny is amazing! Her enthusiasm and knowledge puts her above the rest!

Samiul Hossain

Best mentor I have ever had. She is so friendly and helpful. Makes the class very easy.

Calvin Ebert

Valuable information & insights shared during the workshop on Interpersonal Communication.

Penny is a visionary leader who brings clarity, purpose, and results together seamlessly. Through First Choice Facilitation Inc, she has crafted a powerful mission focused on equipping leaders with practical facilitation strategies that boost engagement and drive measurable performance. Her bold vision to transform one million businesses reflects her deep commitment to people, culture, and sustainable profit. Penny’s work redefines how leaders connect with their teams—and the impact is unmistakable.

Amara Marycynthia Ujumadu

Absolutely loved hearing Penny speak! Her insights on communication in the workplace were tremendously useful and helped me set the tone for my communication techniques with my colleagues at my new workplace. Will absolutely love to hear her speak again!

Tetianna Kyzieieva

I have known Penny since August 2022, when I started learning English. She surprised from the first second because Penny sent a special greeting to us (her students). I loved to go to class. It was very interesting and useful for me as a newcomer. And Penny could make a warm and humane atmosphere for us. She built a strong classmate team using her unique communication skills and a lot of methods to help people became close to each other. Penny Nilsen is a person and a teacher with a big heart. It’s so important when someone learns a new language this is a big life test. She supports her students with every step and does it with kindness and consideration. When every word is hard to say it that is huge help. Our relationship became friendly and I am so happy to be a part of her life.

What a great experience I had with Penny Nilsen at the LACE program from SODS. A valuable and practical session on Communications in the Canadian Context. Thank you, Penny!

Ammara Amir

It was a very good experience. The workshop and case studies on communication and social norms were very thoughtful. I liked how Penny helped us understand and reflect on topics that we, as newcomers, often find difficult to discuss or fully grasp. Thank you for such a thoughtful workshop and for sharing valuable ideas.

Preeti Narula

I recently had the pleasure of participating in a wonderful session led by business coach Penny Nilsen. She brought an engaging mix of team-building activities that truly energized the group. The atmosphere was incredibly positive—every team member was actively involved and invested in the experience.

By the end of the session, we had not only connected on a deeper level but also gained valuable insights into each other's strengths and areas for growth. It was a powerful reminder of how such sessions can help us rediscover ourselves and move forward with renewed clarity and motivation.

Wishing Penny continued success in her impactful work!

Liting Wang

Penny has many years of teaching experience! Her classes are so laid-back and fun—seriously, I had such a great time being in her class!

Zohreh Parvizi

I would like to say thank you, Penny. I learned a lot and really enjoyed the class. I will miss you and I hope to see you again. I wish you the best in the new year.

Minesh Baxi

Penny is an excellent communicator and facilitator. Her enthusiasm is contagious. She knows how to get people involved and communicate so people feel understood and appreciated. Her workshops are a must for every employer looking to get more productivity and harmony in their workplace.

Zeeshan Abbas

When online classes looks boring, she keep whole class active.

Bertha Verde

Was an amazing experience for improving social skills and knowledge about Canadian social culture. Thank you Penny!

Bismark Bliss Owusu

The presentation was very insightful, engaging and thought-provoking.

Hussein Cheayto

Penny will make your day full of positivity and energy regardless of how bad your day is.

Channel Performance

First Choice Facilitation works with our athletes on public speaking every year. I highly recommend Penny. Penny is great to work with and makes learning fun for all our athletes from 5 to 18 years of age.

Ehtisham Anwer

I have attended Penny's facilitation workshop. She does an excellent job in engaging and encouraging people to become better facilitators. I wish Penny and First Choice Facilitation all the very best!

Positive

Quality, Professionalism

Trusted by Organizations Across Canada+

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